Cancellation & Refund Policy

Last updated: June 8, 2023

This Cancellation & Refund Policy describes the terms and conditions regarding cancellations and refunds for products or services provided by Arunsystems. Please read this policy carefully before making a purchase or engaging with our products or services. By purchasing or using our products or services, you acknowledge that you have read, understood, and agreed to this policy.

  1. Cancellation Policy

1.1 Cancellation by the Customer: If you wish to cancel your order or request the cancellation of a service, you must notify us in writing or through our designated cancellation process within a specified timeframe. The cancellation timeframe and process may vary depending on the specific product or service, and you should refer to the terms and conditions or documentation provided at the time of purchase.

1.2 Cancellation by Arunsystems: We reserve the right to cancel an order or terminate a service in the event of unforeseen circumstances, including but not limited to technical issues, unavailability of resources, or non-compliance with our terms of service. In such cases, we will provide a full refund of any payment made by you.

  1. Refund Policy

2.1 Refunds for Canceled Orders: If your order is canceled in accordance with our cancellation policy, we will initiate a refund for the full amount paid by you. The refund will be processed using the original method of payment, unless otherwise specified.

2.2 Refunds for Terminated Services: In the event that we terminate a service as described in our cancellation policy, we will provide a refund for any unused portion of the service that has been pre-paid by you.

2.3 Refund Eligibility: Refunds may be subject to certain conditions and limitations, including but not limited to:

  • Compliance with our cancellation policy.
  • Timely notification of cancellation or termination.
  • Return of any provided materials, equipment, or products in their original condition, if applicable.

2.4 Non-refundable Items or Services: Some items or services may be non-refundable, and this will be clearly stated at the time of purchase. Non-refundable items may include digital downloads, software licenses, personalized products, or services that have been fully rendered.

  1. Processing Time for Refunds

3.1 Refund processing times may vary depending on the payment method and financial institution. We will make reasonable efforts to process refunds promptly. However, please note that it may take several business days for the refund to be reflected in your account.

  1. Contact Us

4.1 If you have any questions or need further clarification regarding our cancellation and refund policy, please contact our customer support team using the contact information provided on our website or in the documentation provided at the time of purchase.

  1. Changes to this Policy

5.1 We reserve the right to modify or update this Cancellation & Refund Policy at any time without prior notice. Any changes to this policy will be effective immediately upon posting the revised version on our website. We encourage you to review this policy periodically for any updates or changes.

By purchasing or using our products or services, you acknowledge that you have read and understood this Cancellation & Refund Policy and agree to be bound by its terms.